The technology department
for law firms on Clio.
Help desk, devices, security, backups, vendors, and Clio itself. Fully managed by one team that answers for all of it.
Talk to us about your firmSupport live in two days.
Over 15 years running technology for law firms across North America
We pay for Clio and use a fraction of it. Everyone knows it. Nobody has ever had a spare month to fix it.
— What managing partners tell us
Our services
“Our systems work, we’re just relying on so many people to keep track.”
Clio Operations
Case flow, stages, task lists, templated client emails, and matters that surface themselves before anyone has to chase them. Built by us, tuned to how your team works.
How it works“Our IT company keeps everything running, but they can’t improve the systems we actually work in.”
Fully Managed IT
Fully managed IT for law firms on Clio. We support your technology and improve Clio, workflows, and integrations. It's what we do every day.
How it works“Our potential new client is asking for a cyber security attestation.”
Cyber Risk Assessment
We produce the attestation based on what's actually in place at your firm. Same for client questionnaires, outside counsel guidelines, and insurer applications.
How it works“We want a second opinion on how we’re set up.”
Technology Audit
We look at how the firm actually runs, where the friction comes from, and what it is costing you. You get a straight answer on what to fix first, what to stop paying for, and what to leave alone.
How it works“We want to be sure we can continue working if something were to happen.”
Business Continuity
We plan how your firm keeps working through an outage: where people log in when systems are down, how clients reach you, and how fast systems come back. Agreed in advance, then tested.
How it works“We need some additional support for our in-house team.”
Co-Managed IT
Your team stays in charge, with coverage around the clock, specialist help on hand, and someone to cover the weeks they’re away.
How it works“Less time goes into managing the work, and more into actually doing it.”
ALT changed how the firm operates. We have a clear structure, clear ownership, and matters move forward without operations having to drive every step. The firm runs better because of it.
We’ve got one team that handles everything, Clio included. They know how we work, so I’m not wasting time explaining things twice or figuring out which vendor to call. I tell them what I need, they take it from there.
ALT made a huge difference for our team. Every new file from the carriers used to take someone most of the morning just to get it ready. Now it’s set up when it comes in, and my associates can focus their time on the actual case and the client.
Thirty minutes with the team you'd be hiring.
We'll ask how your firm runs today and what could work better.
Frequently Asked Questions
Yes. Every firm we support runs the same platform, so what we learn at one makes the next one better. We know how a matter moves through Clio, what breaks, and what Clio can do that most firms never turn on. We chose Clio because it keeps getting better, and staying on one platform is what lets us continuously improve.
Clio Support answers questions about the software. Your IT company keeps the computers, email, and network running. Neither is responsible for how your firm actually works day to day, or for the gaps in between. We handle all of it.
Yes, though it looks less futuristic than it sounds. Firms pick Clio because they want to run a modern practice, and most of what they were promised is already sitting in the tools they pay for. We turn those features on: matters that move without anyone remembering, documents that fill themselves from what’s already captured, and reporting the firm can actually act on. What comes out is a firm that can take on more without adding people to keep track of it.
We’re for it, in the places it actually works. AI is good at the repetitive layer: reading a carrier package and filling in the fields, drafting the standard letter, summarizing a long record. Currently, it isn’t good at judgment, so we keep it away from decisions that need a lawyer. The other half is where your client data goes: before we put any tool in front of you, we check where the data ends up and who can see it, and if we couldn’t explain that to one of your clients, we don’t use it.
Yes. Everyone tells us that, and they’re usually right. Difficult usually means you care how the work gets done, and those are the firms that end up with the practice they actually wanted. Tell us when something isn’t working and we’ll fix it. That’s part of the relationship.
Yes. Most of the work is remote, so where you are makes little difference day to day. We are in Los Angeles for onsite visits, and we cover other cities through our partner network across the U.S. and Canada.
Every year. A lot of our clients are there too, and it’s usually where we hear what they want to build next. We chose this platform on purpose, and every year it proves us right.
Have more questions? We're happy to help.
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