Manage your client relationships with ease. Automate data collection, improve business relationships, and stay connected.

Database & CRM Consulting

Keep track of client communication

CRM systems allow organizations to manage client data. They support sales management, deliver actionable insights, and integrate with other applications to provide a 360-degree view of the customer.

CRM systems can be used to:

View client history
Improve service delivery
Identify new opportunities

Keep track of client communication

CRM systems allow organizations to manage client data. They support sales management, deliver actionable insights, and integrate with other applications to provide a 360-degree view of the customer.

CRM systems can be used to:

View client history
Improve service delivery
Identify new opportunities

Scale your business

Every question, service request, preference, and contact detail about each of your customers can be migrated into a CRM solution.

Take advantage of customer data to create personalized interactions.

Manage sales opportunities
Leverage customer data and analytics
Create better client relationships

Scale your business

Every question, service request, preference, and contact detail about each of your customers can be migrated into a CRM solution.

Take advantage of customer data to create personalized interactions.

Manage sales opportunities
Leverage customer data and analytics
Create better client relationships

Find the right fit with our approach.

Discovery

Create the right outcome

We identify your current customer management strategy and determine where real improvements can be made.

Our consultants conduct a high-level review of your current customer management systems, data, roles, and processes.

Discovery

Create the right outcome

We identify your current customer management strategy and determine where real improvements can be made.

Our consultants conduct a high-level review of your current customer management systems, data, roles, and processes.

Software selection

Find the best fit

We conduct interviews with your project team to identify processes and workflows. The outcome is to ensure that every process is captured.

We provide software demonstrations to gather feedback about function preferences and must-have features. Through a discussion of the software options, we help you decide which software will work best for your organization.

Software Selection

Find the best fit

We conduct interviews with your project team to identify processes and workflows. The outcome is to ensure that every process is captured.

Iterative development

Customized to your needs

Our CRM development specialists develop the functions into the selected software platform and iterate with your project team to ensure our delivery is meeting your expectations.

During this phase we assign roles to the project team to ensure functions are accounted for, validated, and tested.

Iterative development

Customized to your needs

Our CRM development specialists develop the functions into the selected software platform and iterate with your project team to ensure our delivery is meeting your expectations.

During this phase we assign roles to the project team to ensure functions are accounted for, validated, and tested.

Implementation and training

Transform your workflows

Once the system is ready, our deployment specialists create documentation and install the system. We conduct training sessions to educate staff on how to use the program and replicate their workflows using the new software functions.

We also provide training for account administration so that your organization can manage users on its own.

Implementation and training

Transform your workflows

We also provide training for account administration so that your organization can manage users on its own.

Support and maintenance

Updates and backups

Post-installation and deployment, our CRM support specialists are available to help your team with any issues and on-going training.

We offer managed support to keep the software up-to-date and secure, as well as off-site backups to ensure your data is always protected.

Support and maintenance

Updates and backups

Post-installation and deployment, our CRM support specialists are available to help your team with any issues and on-going training.

We offer managed support to keep the software up-to-date and secure, as well as off-site backups to ensure your data is always protected.

Our solutions

CRM Software

Salesforce
Hubspot
Microsoft Dynamics
Zoho CRM
Sugar CRM
Freshsales

Integrations

Email
Calendar
Lead management
Contact management
Sales management
Report management

Benefits

Work in real-time
Improve processes
Collect client feedback
Generate customer insights
Generate sales forecasts
Access from anywhere

Our solutions

CRM Software

Salesforce
Hubspot
Microsoft Dynamics
Zoho CRM
Sugar CRM
Freshsales

Integrations

Email
Calendar
Lead management
Contact management
Sales management
Report management

Benefits

Work in real-time
Improve processes
Collect client feedback
Generate customer insights
Generate sales forecasts
Access from anywhere

Find the right CRM solution for your organization

Speak with our CRM specialists

CRM systems are known to fuel explosive business growth. Businesses of all sizes are turning to them to help achieve even greater levels of success. CRM software has many benefits. It can save you time on customer communications, offer personalized communications to your best customers, and it can help you improve your sales and marketing efforts.

Our CRM consultants have in-depth knowledge and industry-specialized experience. From conception to post-deployment, they manage the project and ensure timely and accurate delivery.

Find the right CRM solution for your organization

Speak with our CRM specialists

Our CRM consultants have in-depth knowledge and industry-specialized experience. From conception to post-deployment, they manage the project and ensure timely and accurate delivery.

Transform the way you work.

Contact ALT Consulting

Learn how CRM can improve your processes.

Contact ALT Consulting

Learn how CRM can improve your process.

Database & CRM Consulting